How to get to the subscription and invoices management site

To edit your subscriptions and see your invoices, go to Settings 👉 Accesses & Subscriptions 👉 click on the Subscription management button 👉 Insert the email address the subscription(s) was bought under

After inserting your email address, an email will be sent to that given email address with the instructions. Click on the Click here to manage your order link in the received email.

The management site on FastSrping

The page is divided into three parts: Orders, Subscriptions and The account details & payment methods.

Orders & Invoices

You can see the invoice for that particular order when clicking on the Order invoice. The invoice can be downloaded by clicking on the download icon in the top right corner. Furthermore, clicking on the View details will take you to the subscription the order is tight to.

Subscriptions

Here you can cancel, un-cancel and update the subscriptions payment method.

For each subscription you can see its renewal type when active and the expiration date when canceled. To see when the subscription was bought, click on the Show billing history

The account details & payment methods

This page is divided into two sections Payment Methods and Your Profile.

Payment Methods section

In this section can your payment methods be updated. You can add, remove and make the payment methods default.

When adding access to an active subscription, the default payment method will be charged.

Your Profile

In this section you can see your profile's information. The information can be edited.

If you need help or would like to share your ideas, please contact the prima:Time Support by clicking on the blue bubble in the bottom right corner of this page. All sorts of comments are very welcome. We are permanently searching for new inspiration to improve our software 📩🙏.

Did this answer your question?