After you purchase a subscription, you will receive an invoice on your e-mail address under which your subscription(s) was bought. In case you can't see your invoice, you have to access the FastSpring account management site where you can download it.
To download the invoice, please follow these steps:
Go to the "Accesses & Subscriptions" site
Click on the "Subscription management" button
Insert the email address under which your subscription(s) was bought, as seen below:
4. Open the received email from FastSpring
5. Click on the "Click here to manage your order" to open FastSpring account management site, as seen below:
After you gain access to your FastSpring account management site, follow these steps:
6. Click on "Order invoice"
7. Click on the download icon in the top right corner above the invoice, as seen below:
In case you need help or if you would like to share your ideas with us, please contact the prima:Time Support team by clicking on the black bubble in the bottom right corner of this page 🙌.