Insert the URL address of your account
Click on “Forgot password?”
Enter your registered email
Click on the "Reset password" button, as seen below:
You will then receive a link in the provided email address, through which you can reset your password.
In case you need help or if you would like to share your ideas with us, please contact the prima:Time Support team by clicking on the black bubble in the bottom right corner of this page 🙌.