In order to invite new users into your account, do as follows:

  1. Go to the "Team members" page

  2. Click on "Invite new users"

  3. Fill out the email address, choose the module the user should have access to and the user's corresponding role

  4. Assign the new users to a project, either one by one or just by assigning the new user(s) to all projects by ticking the correspondent checkbox, as seen below:

Please note that you need to have available subscriptions in order to add new users. To find out how to purchase a subscription, please, check out this article.

Finally, after this process, the new user will receive an activation link in her/his email. The user should then click on the "Join the team" blue button in order to activate the account, as seen below:

Note: In case the invited user isn't able to receive the invitation, you can try re-sending it. Sometimes, these invitation e-mails can take a bit longer to deliver or end up in the SPAM folder.

In order to resend the invitation, do as follows:

  1. Go to the "Team members" page

  2. Click on the correspondent user (confirmation pending)

  3. Click on "Send invitation" button, as seen below:

Related topics:

In case you need help or would like to share your ideas with us, please contact the prima:Time Support team by clicking on the black bubble in the bottom right corner of this page 🙌.

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