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How to update the VAT ID
How to update the VAT ID

Learn how to add, correct or update your VAT (tax) ID

František Vondrák avatar
Written by František Vondrák
Updated over 3 years ago

The VAT ID can be only updated by our payment handler, FastSpring. An email needs to be sent to FastSpring at support@fastspring.com, containing the following information:

  1. VAT ID

  2. Order Reference

  3. Email used for the purchase

  4. Payment amount

  5. Date of the payment

  6. Last 4 digits of the credit card used

Example:

Hello,

Could you please update my account's VAT ID:

  1. VAT ID: CZ71727329

  2. Order Reference: ABRASOFTWARE897531-3064-90246

  3. Email: info@primatime.com

  4. Amount of the payment: €308.92 EUR

  5. Date: 31. 5. 2021 21:15

  6. Last 4 digits of the credit card used: 1234

Thank you.

FastSpring will then update the requested information, refund you the previously taxed amount (if applicable) and send you a new updated version of the invoice (if necessary or requested).

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In case you need help or if you would like to share your ideas with us, please contact the prima:Time Support team by clicking on the black bubble in the bottom right corner of this page 🙌.

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