The VAT ID can be only updated by our payment handler, FastSpring. An email needs to be sent to FastSpring at firstname.lastname@example.org, containing the following information:
Email used for the purchase
Date of the payment
Last 4 digits of the credit card used
Could you please update my account's VAT ID:
VAT ID: CZ71727329
Order Reference: ABRASOFTWARE897531-3064-90246
Amount of the payment: €308.92 EUR
Date: 31. 5. 2021 21:15
Last 4 digits of the credit card used: 1234
FastSpring will then update the requested information, refund you the previously taxed amount (if applicable) and send you a new updated version of the invoice (if necessary or requested).
In case you need help or if you would like to share your ideas with us, please contact the prima:Time Support team by clicking on the black bubble in the bottom right corner of this page 🙌.